The Northumberland Fire and Rescue service HQ and West Hartford community fire station
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Northumberland Fire and Rescue Service

At the heart of the community

From safety initiatives, to cadet programmes and advice for young people, our brigade plays an important part in Northumberland life.

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Community Safety Department

We prevent incidents from happening through community engagement, advice and intervention. 

Our aim is to make people safer in their homes and on the roads.  

With rivers and the coast nearby, water safety is also important for the residents and visitors to Northumberland. 

We attend events and run campaigns throughout the year to share our safety messages and tackle anti-social behaviour. We help schools and community groups too. 

Safe and wellbeing visits 

 

When we visit your home to fit smoke alarms, we look at your lifestyle and behaviours so we can advise you on how to keep you and your family safe from harm, injury and risk. 

We work with other organisation such as Social Services and the NHS so we can identify those most at risk from fire or injury. We also use recent incidents that our crews have attended to help us keep our communities safe and well. We use this opportunity to put our residents first and visit all homes in residential streets to offer home fire safety advice and hand out smoke alarms. 

Person standing in front of a fire. Image by Adam Wilson

Fire safety for young people

We provide education to any organisation working with young people aged 5-18 years-old. We talk about fire safety, water safety and road safety we also look at anti-social behaviour and fire setting. 

When firefighters have attended incidents that are caused by people setting deliberate fires this gives us the opportunity to step up our schools and youth group visits.  

By talking and listening we can make a difference through education. 

Check out our new Padlet for the under 5’s.

 

We’re helping teach the little ones all about fire safety. Teachers, parents feel free to click the link and use it in your classroom or at home. We’ve even got a video from Timone and Pumba on there! 

 
 

Extinguish Programme

Extinguish is a fire awareness programme which helps educate young people - up to the age of 18 who are involved in setting deliberate fires. 

We work closely with other organisations such as Social Services, schools, Youth Justice and parents and carers. When someone has been identified as being at risk of setting fires we provide engaging fire safety education. We do this through games, videos, quizzes and 3D interactive videos. We look at how the young person is reacting and develop a suitable learning experience for them. We are currently looking into how we can measure the impact we make with these young people.

Fire Cadets

Are you aged between 13-17? Do you live in Northumberland? Do you want to make some new mates? Do you like a challenge?  

 

Then why not put some adventure in your life and sign up to be one our Fire Cadets! As a cadet you’ll learn how to use: 

  • Fire hoses 

  • Climb ladders 

  • Road traffic collision awareness 

  • Search and rescue techniques 

Our cadets have fun, make new friends, learn leadership and team working skills and you can work your way up the ranks just like our firefighters do.  

Cadet drill nights are once a week between 6pm and 8pm at Alnwick, Berwick and Hexham. But don’t worry we are looking at opening up more cadet branches across more of our fire stations. 

Fire cadets training to use the fire hose.
 
 

Prince's Trust Team Programme

The Prince’s Trust Team Programme is a 12-week course for 16 – 25 year olds.

If you’re not in education or working, why not sign up? You’ll get a recognised qualification which will help you in your future education or career. 

Did you know that more than 70% of those who have taken part in our team programme either: 

  • get a job 

  • do more training  

  • return to education 

 

Why not give it a go? 

Support for victims of fire or flooding

If you have been affected by fire or flooding you should consider contacting your:
 

  • insurance company

  • mortgage company, landlord or agent

  • employer

  • children's school

  • utility companies

If you have been forced to relocate, you should remember to contact the Post Office to redirect mail to your new address and any delivery services that regularly attend your property. 

 

Useful numbers:

  • Social Services - 0345 600 6400 (8.30am to 5:30pm, Monday to Thursday and 8.30am to 4.30pm on Friday) or 0345 600 5252 (outside normal office hours)

  • Department for Work and Pensions - for help with social security benefits in the Northumberland Area, please call and ask for your local Job Centre - 0345 604 3719

  • Northumbrian Water - 0345 717 1100 (24 hours)

  • Northumbria Police HQ - 01661 872 555

  • Age Concern Northumberland - 01670 784800

  • Citizens Advice Bureau - 03444 111 444 (this number covers the whole of Northumberland)

  • The Salvation Army divisional office - 0191 293 1360 (this number covers the whole of Northumberland)

Local housing departments:

  • Northumberland County Council  – 0345 600 6400

  • Bernicia   – 0844 800 3800

  • Karbon homes – 0808 164 0111  

Shows the aftermatch of a fire to a home.
 
 

Boxing Academy

The Northumberland Fire and Rescue Service boxing academy is a project run by local firefighters in their own time. The academy is open to people of all ages from 10 years old and upwards. Come along to join a class – the first session is free.

Photo of the Boxing academy group.