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Northumberland Fire and Rescue Service

Community Safety Department.

Community Safety

The Community Safety Department aims to keep people safe in their homes and when they are out and about in Northumberland.

As part of a large team that includes Community Risk and Response officers, the Community Safety Department work to help prevent incidents from happening, through a range of community engagement activities and initiatives including;  Safe and Wellbeing Visits, schools and community education and by tackling anti-social behaviour through education.   

The team provide education, information, advice and guidance to empower residents of Northumberland to keep themselves safe and well. 

Home Fire Safety Check 


This easy-to-follow home fire safety check has been developed through a partnership between the National Fire Chiefs Council (NFCC), Fire Kills and Safelincs. It will take you through your home one room at a time and the simple questions will help you spot fire risks as you go around your home.

The tool will offer tips and advice on the steps you can take to reduce those risks. At the end, you will receive a personalised fire safety action plan to help keep you and your household safe from fire.

Safe and Wellbeing Visits 


Our Safe and Wellbeing Visit programme is how we work with residents referred to us to identify risks in the home.  When we visit you, we will look out for risks in your home, not just relating to fire, but also other factors that might affect your health and wellbeing. 

We will help you to make an escape plan in case of a fire and talk to you about creating a night-time routine.  We will talk to you about how you use the rooms in your home and look for common issues that could lead to an accidental fire and we will provide you with information, advice and guidance that is specifically tailored to you on how to prevent this from happening.  

The advice and guidance we give during our visit is intended to help keep you safe from fire and other risks. 

It is important to us that you are safe and well in your home.  We have lots of connections with other organisations that can support you if you need it – for example if you are a little less steady on your feet, if you are concerned about your memory or if you would like help to stop smoking.  Our partners in Northumberland County Council, Alzheimer’s Society, the NHS and our Community Hubs all have excellent links with professionals who can help ensure you have the support you need. 

We provide Safe and Wellbeing Visits to those who need our help most.  If you think you might be require a Safe and Wellbeing Visit, please call us on 01670 621149 to book a visit or email us at


Top tips for staying safe

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