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Community Safety Department
The Community Safety Department, along with our firefighters, help to prevent incidents from happening through community engagement providing information, advice and guidance to empower residents to keep themselves safe and well.
Our aim is to help keep people safe in their homes and when they are out and about in Northumberland.
We attend events and run safety campaigns throughout the year to share important safety messages and help to drive down anti-social behaviour through providing education.
Safe and wellbeing visits (SWV)
When we visit you, we will look out for risks in your home, not just relating to fire, but also other factors that might affect your health and wellbeing.
We want to help you stay safe and well. To do this, we have lots of connections with other organisations that can support you if you need it, for example Northumberland County Council, Alzheimer’s Society, NHS and our Community Hubs.
Fire safety for young people
We provide education to organisations working with young people aged 5-18 years old. We talk about fire safety, water safety and road safety. We also look at anti-social behaviour and fire setting.
When firefighters have attended incidents that are caused by people setting deliberate fires, this gives us the opportunity to talk and listen. By doing this in schools and youth groups in the surrounding areas, we can make a difference to help prevent this behaviour through providing education.
We also have developed resources for the under 5s, check out our new Padlet. We’re helping teach the little ones all about fire safety. Feel free to click the link and use it in your classroom or home. We’ve even got a video from Timone and Pumba on there!
Extinguish is a fire awareness programme which helps educate young people - up to the age of 18 who are involved in setting deliberate fires.
We work closely with other organisations such as Social Services, schools, Youth Justice and parents and carers. When someone has been identified as being at risk of setting fires we provide engaging fire safety education. We do this through games, videos, quizzes and 3D interactive videos. We look at how the young person is reacting and develop a suitable learning experience for them.
If you know someone or are worried about someone who is setting fires, please get in touch.
Are you aged between 13-17? Do you live in Northumberland? Do you want to make some new mates? Do you like a challenge?
If you do then why not put some adventure in your life and sign up to be one of our Fire Cadets!
As a cadet you will learn some of the skills needed to be a firefighter, including:
How to use fire hoses
How to climb ladders
Learn about road traffic collisions
Learn about search and rescue techniques
At cadets, you will have fun, make new friends, learn leadership and team working skills and you can work your way up the ranks just like our firefighters do.
Cadet drill nights are once a week between 6pm and 8pm at Alnwick, Berwick and Hexham. But don’t worry we are looking at opening up more cadet branches at some of our other fire stations!
Prince's Trust Team Programme
The Prince's Trust 'Team' Programme is a 12 week personal development course for young people
aged between 16 – 25 who are not in education, employment or training.
The programme includes several modules that can result in a qualification. These include:
Teamwork (this sometimes involves a residential)
Planning for Personal Development
Supporting others in the Community
Why not give it a go?
Support for victims of fire or flooding
If you have been affected by fire or flooding you should consider contacting your:
mortgage company, landlord or agent
If you have been forced to relocate, you should remember to contact the Post Office to redirect mail to your new address and any delivery services that regularly attend your property.
Social Services - 0345 600 6400 (8.30am to 5:30pm, Monday to Thursday and 8.30am to 4.30pm on Friday) or 0345 600 5252 (outside normal office hours)
Department for Work and Pensions - for help with social security benefits in the Northumberland Area, please call and ask for your local Job Centre - 0345 604 3719
Northumbrian Water - 0345 717 1100 (24 hours)
Northumbria Police HQ - 01661 872 555
Age Concern Northumberland - 01670 784800
Citizens Advice Bureau - 03444 111 444 (this number covers the whole of Northumberland)
The Salvation Army divisional office - 0191 293 1360 (this number covers the whole of Northumberland)
Local housing departments:
Northumberland County Council – 0345 600 6400
Bernicia – 0844 800 3800
Karbon homes – 0808 164 0111