The Northumberland Fire and Rescue service HQ and West Hartford community fire station
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Northumberland Fire and Rescue Service

At the heart of the community

From safety initiatives, to cadet programmes and advice for young people, our service plays an important part in Northumberland life.

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Community Safety Department

The Community Safety Department, along with our firefighters, help to prevent incidents from happening through community engagement providing information, advice and guidance to empower residents to keep themselves safe and well.

 

Our aim is to help keep people safe in their homes and when they are out and about in Northumberland.

We attend events and run safety campaigns throughout the year to share important safety messages and help to drive down anti-social behaviour through providing education.

Safe and wellbeing visits (SWV) 

 

When we visit you, we will look out for risks in your home, not just relating to fire, but also other factors that might affect your health and wellbeing.

We want to help you stay safe and well. To do this, we have lots of connections with other organisations that can support you if you need it, for example Northumberland County Council, Alzheimer’s Society, NHS and our Community Hubs.

Person standing in front of a fire. Image by Adam Wilson

Fire safety for young people

We provide education to organisations working with young people aged 5-18 years old. We talk about fire safety, water safety and road safety. We also look at anti-social behaviour and fire setting.

When firefighters have attended incidents that are caused by people setting deliberate fires, this gives us the opportunity to talk and listen. By doing this in schools and youth groups in the surrounding areas, we can make a difference to help prevent this behaviour through providing education.  

We also have developed resources for the under 5s, check out our new Padlet. We’re helping teach the little ones all about fire safety. Feel free to click the link and use it in your classroom or home. We’ve even got a video from Timone and Pumba on there! 

 
 

Extinguish Programme

Extinguish is a fire awareness programme which helps educate young people - up to the age of 18 who are involved in setting deliberate fires. 

We work closely with other organisations such as Social Services, schools, Youth Justice and parents and carers. When someone has been identified as being at risk of setting fires we provide engaging fire safety education. We do this through games, videos, quizzes and 3D interactive videos. We look at how the young person is reacting and develop a suitable learning experience for them.

 

If you know someone or are worried about someone who is setting fires, please get in touch.

Fire Cadets

Are you aged between 13-17? Do you live in Northumberland? Do you want to make some new mates? Do you like a challenge?  

 

If you do then why not put some adventure in your life and sign up to be one of our Fire Cadets!

 

As a cadet you will learn some of the skills needed to be a firefighter, including: 

  • How to use fire hoses 

  • How to climb ladders 

  • Learn about road traffic collisions 

  • Learn about search and rescue techniques 

At cadets, you will have fun, make new friends, learn leadership and team working skills and you can work your way up the ranks just like our firefighters do.  

Cadet drill nights are once a week between 6pm and 8pm at Alnwick, Berwick and Hexham. But don’t worry we are looking at opening up more cadet branches at some of our other fire stations! 

Fire cadets training to use the fire hose.
 
 

Prince's Trust Team Programme

The Prince's Trust 'Team' Programme is a 12 week personal development course for young people
aged between 16 – 25 who are not in education, employment or training.

The programme includes several modules that can result in a qualification. These include: 

  • Teamwork (this sometimes involves a residential)

  • Work Experience

  • Planning for Personal Development

  • Supporting others in the Community

  • Presentation Skills

  • Career Planning

  • Community Project

 

Why not give it a go? 

Support for victims of fire or flooding

If you have been affected by fire or flooding you should consider contacting your:
 

  • insurance company

  • mortgage company, landlord or agent

  • employer

  • children's school

  • utility companies

If you have been forced to relocate, you should remember to contact the Post Office to redirect mail to your new address and any delivery services that regularly attend your property. 

 

Useful numbers:

  • Social Services - 0345 600 6400 (8.30am to 5:30pm, Monday to Thursday and 8.30am to 4.30pm on Friday) or 0345 600 5252 (outside normal office hours)

  • Department for Work and Pensions - for help with social security benefits in the Northumberland Area, please call and ask for your local Job Centre - 0345 604 3719

  • Northumbrian Water - 0345 717 1100 (24 hours)

  • Northumbria Police HQ - 01661 872 555

  • Age Concern Northumberland - 01670 784800

  • Citizens Advice Bureau - 03444 111 444 (this number covers the whole of Northumberland)

  • The Salvation Army divisional office - 0191 293 1360 (this number covers the whole of Northumberland)

Local housing departments:

  • Northumberland County Council  – 0345 600 6400

  • Bernicia   – 0844 800 3800

  • Karbon homes – 0808 164 0111  

Shows the aftermatch of a fire to a home.
 
 

Boxing Academy

The Northumberland Fire and Rescue Service boxing academy is a project run by local firefighters in their own time. The academy is open to people of all ages from 10 years old and upwards. Come along to join a class – the first session is free.

Photo of the Boxing academy group.